United MileagePlus and Car Rentals

United Airlines, Inc. (together with its affiliates, “United”) has engaged CarTrawler, a third-party provider, to host this website. You acknowledge that bookings, purchases, and services may be subject to additional terms and conditions imposed by United..

In its discretion, at any time, and for any or no reason, United may prevent or restrict access to this website or any part thereof for all or certain users or MileagePlus members, with or without notice. Access may vary by user. Any actual or suspected fraudulent, abusive, or illegal activity is grounds for termination of your access to this website in United’s discretion and may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies United may have pursuant to the MileagePlus Program Rules or by law or in equity.

YOUR VEHICLE RENTAL TRANSACTION IS BEING MADE WITH A SPECIFIC RENTAL AGENCY, NOT UNITED. UNITED AND ITS AFFILIATES ARE NOT RESPONSIBLE FOR ANY PRODUCTS OR SERVICES OF CARTRAWLER OR ANY VEHICLE RENTAL AGENCY AND ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF CARTRAWLER OR ANY SUCH VEHICLE RENTAL AGENCY OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING FROM ANY CAR RENTAL TRANSACTION. IN NO EVENT SHALL UNITED OR ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR CAR RENTAL TRANSACTION.

Earning award miles

MileagePlus members can earn miles on qualifying Avis and Budget vehicle rentals as follows:

  • 1,250 miles per rental for MileagePlus members with Premier® Platinum status and higher
  • 1,000 miles per rental for MileagePlus Premier Silver and Premier Gold members
  • 750 miles per rental for primary cardmembers of all United Chase cards
  • 500 miles per rental for all other MileagePlus members

Methods of eligibility for earning miles cannot be combined. In the case of multiple methods of eligibility, the one method that results in the most miles earned will apply. If the number of award miles earned by a member for any rental exceeds 500 miles, the 500 base award miles will post to the member’s account first, and any miles earned in excess of 500 miles will post separately within 5 business days.

To earn miles, members must include their MileagePlus number in their vehicle rental reservation when booking through cars.united.com united.com or other related channels. No miles will be awarded in connection with transactions made using miles as a form of payment, including for the money portion of a miles and money booking.

Avis

Members can only earn either MileagePlus miles or Avis Preferred Points for each rental. To earn miles, Avis Preferred members must specify miles as their earning preference in their Avis Preferred account profile.

  • *Discount applies to pay later base rate, which includes time and mileage charges only. Taxes, fees, age differential charges, surcharges and optional service charges, such as refueling, are not included. Discount will vary depending on location, date, length of rental, car class and other factors.
  • MileagePlus miles offer is only valid at participating Avis locations worldwide. Please allow all MileagePlus miles earned through a vehicle rental 6-8 weeks to post to the MileagePlus member's account.
  • Offer may not be used with any other coupon, promotion or offer except your Avis Worldwide Discount (AWD) number.
  • The Avis savings of up to 35% applies to time and mileage charges only. Use AWD # A791500 to receive this discount. All taxes, fees (including but not limited Air Conditioning Excise Recovery Fee, Concession Recovery Fee, Vehicle License Recovery Fee, Energy Recovery Fee, Tire Management Fee, and Frequent Traveler Fee) and surcharges (including but not limited to Customer Facility Charge and Environmental Fee Recovery Charge) are extra.
  • Offer is subject to vehicle availability at the time of rental and may not be available on some rates at some times, including some online rates at Avis.com.
  • Car rental return restrictions may apply.
  • Offer subject to change without notice.
  • A Frequent Traveler Program Surcharge or Excise Tax may be applied and will be assessed in connection with miles earned pursuant to a reservation. For rentals in the United States, Puerto Rico, St. Thomas, St. Croix and Canada, when the renter chooses to receive frequent flyer miles, Avis will assess a frequent flyer surcharge equivalent to USD $1.50 per day. The amount assessed is collected by Avis to offset a portion of Avis' annual cost of participation in frequent flyer programs.
  • Renter must meet Avis age, driver and credit requirements. Minimum rental age may vary by location. An additional daily surcharge may apply for renters under 25 years old.

Budget

  • *Discount applies to pay later base rate, which includes time and mileage charges only. Taxes, fees, age differential charges, surcharges and optional service charges, such as refueling, are not included. Discount will vary depending on location, date, length of rental, car class and other factors.
  • MileagePlus miles offer is only valid at participating Budget locations worldwide. Please allow all MileagePlus miles earned through a vehicle rental 6-8 weeks to post to the MileagePlus member's account.
  • Offer may not be used with any other coupon, promotion or offer except your Budget Customer Discount (BCD) number.
  • The savings of up to 30% applies to time and mileage charges only. Use BCD # B204900 to receive this discount. All taxes, fees (including but not limited Air Conditioning Excise Recovery Fee, Concession Recovery Fee, Vehicle License Recovery Fee, Energy Recovery Fee, Tire Management Fee, and Frequent Traveler Fee) and surcharges (including but not limited to Customer Facility Charge and Environmental Fee Recovery Charge) are extra.
  • Offer is subject to vehicle availability at the time of rental and may not be available on some rates at some times, including some online rates at Budget.com.
  • Car rental return restrictions may apply.
  • Offer subject to change without notice.
  • A Frequent Traveler Program Surcharge or Excise Tax may be applied and will be assessed in connection with miles earned pursuant to a reservation. For rentals in the United States, Puerto Rico, St. Thomas, St. Croix and Canada, when the renter chooses to receive frequent flyer miles, Budget will assess a frequent flyer surcharge equivalent to USD $1.50 per day. The amount assessed is collected by Budget to offset a portion of Budget's annual cost of participation in frequent flyer programs.
  • Renter must meet Budget age, driver and credit requirements. Minimum rental age may vary by location. An additional daily surcharge may apply for renters under 25 years old.

Using miles to book a vehicle rental

For certain bookings, you may be presented with the option to pay using miles earned in connection with the United Airlines MileagePlus loyalty program (the “MileagePlus Program”). Eligibility to pay using miles is at the discretion of United and may change at any time without notice. In United’s discretion, bookings may be made using MileagePlus miles or a combination of miles and money. Any money portion must be paid using a form of payment indicated on the website. Not all members will be eligible to pay with a combination of miles and money. The number of miles, or miles and money, necessary for a transaction will be set by United, are subject to change and may vary by member. Certain MileagePlus members may receive preferential pricing. Pricing is subject to change without notice. You must have sufficient miles in your MileagePlus account to complete the transaction. You may not combine miles from two or more accounts on a single transaction. Your miles will be deducted at the time of purchase.

In the event that miles have not been properly debited from your account at the time of redemption, such miles may be debited by United at any time. Vehicle bookings made using miles must be cancelled prior to car pickup date to obtain a refund. Refunds, when available, will be made in the original form of payment less any fees and charges, where applicable. No MileagePlus award miles will be awarded in connection with transactions made using MileagePlus miles as a form of payment, including the money portion of a miles and money booking.

If applicable, any fees or redemption-associated charges (including without limitation the money portion of any miles and money transaction) will appear on your credit card statements as “ET United Car Rental”.

Any third-party fees or charges, including those incurred while traveling, are in addition to the fees and charges for your original booking and must be paid by you directly using the major credit card or debit card you indicated on the website, not MileagePlus miles.

Miles or other credits acquired from any loyalty program other than MileagePlus may not be used in connection with this redemption opportunity. Credit earned in any loyalty, recognition, or rewards program other than MileagePlus is at the discretion of such other program.

Chase

Chase is not responsible for the provision of, or failure to provide, the stated benefits and services. Bonus miles will post directly to your MileagePlus Program account and will not appear on your credit card statement.

Other MileagePlus terms and conditions

Miles accrued, awards, and benefits issued are subject to change and are subject to the rules of the MileagePlus Program, including without limitation the Premier program, which are expressly incorporated herein. United may change the MileagePlus Program including, but not limited to, rules, regulations, travel awards and special offers, or terminate the MileagePlus Program at any time and without notice. United is not responsible for any products or services of other participating companies and partners. Information in this communication that relates to the MileagePlus Program does not purport to be complete or comprehensive and may not include all of the information that a member may believe is important and is qualified in its entirety by reference to all of the information on the united.com website and the MileagePlus Program rules. United and MileagePlus are registered service marks. For complete details about the MileagePlus Program, go to www.united.com.